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Public Tickets

indianna4 I cannot change the footerClosed Musize - A Vivid Music WordPress Theme   Updated December 15, 2022 at 2:39pm   2 Most recent comment from Jelly Theme:Hello,Please go to wp-admin > Templates > Saved Templates > Footer Blog Template > Edit > change Copyright Text. indianna4 How do i delete the media player in my headerClosed Musize - A Vivid Music WordPress Theme   Updated December 12, 2022 at 10:12pm   4 Most recent comment from Jelly Theme:No players on my side: see attach.Maybe the website link isn't correct? indianna4 How do i make my website responsive for mobileClosed   Muziq - Music Band & Musician Template   Updated December 11, 2022 at 10:02pm   4 Most recent comment from Jelly Theme:It seems that I misunderstood your request. Do you need to know how to test your website on different resolutions?On Chrome you can try https://developer.chrome.com/docs/devtools/device-mode/ Michael Problem with css fileClosed   Solido - Responsive One Page Multi-Purpose Theme   Updated December 9, 2022 at 11:59am   2 Most recent comment from Jelly Theme:Hello,You purchased Template. If you are trying to install a template, unfortunately, it's not possible. More info:https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the- ... tjdeaver Sidebar Menu Not ResponsiveClosed   Berk - Minimal Portfolio WordPress Theme   Updated December 8, 2022 at 4:50pm   5 Most recent comment from Jelly Theme:All should be working now. Please check with cleared browser cache. felchen Error after installing the bundled WPBakery Page BuilderClosed   Dezibel - Music Band & Musician WordPress Theme   Updated December 8, 2022 at 3:10pm   9 Most recent comment from Jelly Theme:Updated WPBakery and Slider Revolution. I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if ... leisicatano Spanish languageClosed   Dezibel - Music Band & Musician WordPress Theme   Updated December 7, 2022 at 10:28pm   2 Most recent comment from Jelly Theme:Hello,Please use Loco Translate or similar plugin:https://wordpress.org/plugins/loco-translate/ imretoth Slider revolution updateClosed   Murdock - Barbershop & Hair Salon WordPress Theme   Updated December 2, 2022 at 11:36am   6 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else. ManuClaessens Can't edit pages due to WPBakery not workingClosed   Build - Construction & Carpentry WordPress Theme   Updated November 27, 2022 at 8:01pm   10 Most recent comment from Jelly Theme:I cannot login because of the error.Could you please send us ftp login/password/url to your website as a private message? Pae4128 works mobile display doesn't show normallyClosed   Berk - Minimal Portfolio WordPress Theme   Updated November 25, 2022 at 11:07am   6 Most recent comment from Jelly Theme:Could you check now and let me know? caperegmbh Black Overlay ScreenClosed   Dezibel - Music Band & Musician WordPress Theme   Updated November 22, 2022 at 11:10am   12 Most recent comment from Jelly Theme:Hello leisicatano,Could you create a new ticket with included login info? We are going to fix the issue ASAP. burcakk slider revolutionClosed Marlon - Agency & Portfolio WordPress Theme   Updated November 21, 2022 at 2:12pm   6 Most recent comment from Jelly Theme:All done. Please take a look at https://www.dijiworld.com.tr/revolution-slider/Go to https://www.dijiworld.com.tr/wp-admin/admin.php?page=mailchimp-for-wp > add API key. Follow the guide: http://j ... Marcellius Kevin need help updating imagesClosed Marlon - Agency & Portfolio WordPress Theme   Updated November 17, 2022 at 2:16pm   1 Most recent comment from Marcellius Kevin:nevermind 6khollywood Double FooterClosed Musize - A Vivid Music WordPress Theme   Updated November 15, 2022 at 11:34am   2 Most recent comment from Jelly Theme:Hello,Have you managed to fix this?You can change the footer by going to wp-admin > Templates > Saved Templates > Footer Blog Template. requiemmachine WPBakery Page Builder ErrorClosed   Muziq - Music Band & Musician WordPress Theme   Updated November 13, 2022 at 6:47pm   2 Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message? We are going to check everything.Please also try updating it with the archive from the attachment.