Public Tickets
Jimmi
Album ArtworkClosed
Musize - Music Band & Musician Template
Updated August 19, 2022 at 9:11am
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Ali
Theme İmportClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated August 18, 2022 at 8:20am
1
Most recent comment from Ali:Yardım
Önemli hata: /home/musaakgu/public_html içinde /home/musaakgu/public_html/wp-content/plugins/themely/inc/tgmpa/class-tgm-plugin-activation.php:2126) tgmpa() yeniden bildirilemiyor /wp-conten ...
hojjat
import errorClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated August 16, 2022 at 1:43pm
13
Most recent comment from Jelly Theme:I've updated YTPlayer, so please check with cleared browser cache.
myiphonetech
How to setup as Beatmaker style?Closed
Musize - A Vivid Music WordPress Theme
Updated October 18, 2022 at 7:32pm
20
Most recent comment from Jelly Theme:Hello,Did my advice help?
max2071
menu mobile versionClosed
Sonorama - Music Band & Musician WordPress Theme
Updated August 12, 2022 at 10:52pm
11
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
adispain1
Black screenClosed
Elixir - Restaurant WordPress Theme
Updated August 9, 2022 at 9:05pm
6
Most recent comment from Jelly Theme:Hello Miguel Loren,Could you create a new ticket with included login info as a private message?
Jimmi Larsen
Index Video DarkClosed
Musize - Music Band & Musician Template
Updated August 8, 2022 at 6:27pm
5
Most recent comment from Jelly Theme:There is a lot going on on the page, that's why it's waiting for so long.It seems that the best solution is to disable the loading screen first. Please go to style.css and add this in the e ...
Yonatan
Unable to install themeClosed
Muziq - Music Band & Musician WordPress Theme
Updated August 8, 2022 at 3:30pm
8
Most recent comment from Jelly Theme:Hello reinctm,Please create a new ticket with included purchase code.
Darchaise
how to edit ALBUM attributesClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 4, 2022 at 10:49pm
13
Most recent comment from Jelly Theme:Please note that customizations aren't part of the support subscription.
Daval
Demo ContentClosed
Musize - Music Band & Musician Template
Updated July 27, 2022 at 10:04pm
8
Most recent comment from Jelly Theme:No. Just import dark.WordPress.2022-07-26.xml since it's contains all files for your demo.
rakeshsingh9901
Show Singles instead of an albumClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 24, 2022 at 8:58pm
2
Most recent comment from Jelly Theme:Hello,Unfortunately, what you are trying to achieve isn't supported by Dezibel.In order to change any text please install Loco Translate or similar plugin, create new translation in your site ...
rakeshsingh9901
Play songs from SpotifyClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 24, 2022 at 8:56pm
2
Most recent comment from Jelly Theme:Hello,Unfortunately, you cannot use Spotify in Dezibel's Album/Tracks. However, you can just embed a spotify playlist by following this guide: https://www.elegantthemes.com/blog/wordpress/spotif ...
Jonathan
slider buttonsClosed
Soundlab - Music Band & Musician Template
Updated July 21, 2022 at 9:17am
7
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
caperegmbh
New favicon only displayed in admin areaClosed
Dezibel - Music Band & Musician WordPress Theme
Updated July 18, 2022 at 10:41am
2
Most recent comment from Jelly Theme:Hello,The favicon I am looking at: see attach.Could you send us similar screenshot with cleared browser cache?
Jeet
background image is cut off is getting cut offClosed
Elixir - Restaurant HTML Responsive Template
Updated July 13, 2022 at 8:34am
2
Most recent comment from Jelly Theme:Hello,At what resolution are you testing this?