Public Tickets
William R Adams
demo importClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 7, 2021 at 9:28pm
2
Most recent comment from Jelly Theme:Hello,Please follow this video guide: https://www.youtube.com/watch?v=a-_1Ydce9mk&list=PLOwxvIckHcg2zZoFf7dKUSVPk3qrA1yVP&index=7You can also download theme documentation from ThemeForest > Account > ...
Veljko Popovic
wpbakery issueClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 2, 2021 at 5:42pm
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Veljko Popovic
remove "buy tickets" buttonClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 2, 2021 at 10:24am
2
Most recent comment from Jelly Theme:Hello,
Please add this code to Appearance > Customize > Additional CSS or at the end of style.css:
.upcomming-events-list li .buy { display: none !important; }
andyolb
Website CrashClosed
Elixir - Restaurant WordPress Theme
Updated February 1, 2021 at 7:06pm
2
Most recent comment from Jelly Theme:Hello,We apologize for the issue. Could you update the theme with the one from the attachment and check with clean cache?
Veljko Popovic
slider_export.txt does not exist!Closed
Dezibel - Music Band & Musician WordPress Theme
Updated February 1, 2021 at 10:12am
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Jeremiah Reddick
Set UpClosed
Dezibel - Music Band & Musician WordPress Theme
Updated January 29, 2021 at 9:45am
6
Most recent comment from Jelly Theme:Everything should work now. Please check with clean cache.
CabinandaComputer
Website almost completely blank now.Closed
Elixir - Restaurant WordPress Theme
Updated January 27, 2021 at 5:10pm
11
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Guy Edwards
Navigation is not workingClosed
Elixir - Restaurant WordPress Theme
Updated January 27, 2021 at 9:57am
6
Most recent comment from Jelly Theme:We are sorry for the inconvenience. Please check now with clean cache.
Stanislav Gattinger
it is not possible to install the demoClosed
Elixir - Restaurant HTML Responsive Template
Updated January 27, 2021 at 9:50am
12
Most recent comment from Jelly Theme:Great! Please keep us updated if something goes wrong.
Theodore Anderson
WP 5.6 Upgrade Content GoneClosed
Elixir - Restaurant WordPress Theme
Updated January 27, 2021 at 9:49am
3
Most recent comment from Jelly Theme:Hello,We are sorry for the inconvenience. Please update the theme with the one from the attachment and check with clean cache.
Jessica Burford
WP Bakery Update - Content MissingsClosed
Elixir - Restaurant WordPress Theme
Updated January 26, 2021 at 7:30pm
5
Most recent comment from Theodore Anderson:What was the solution to this? Can't see it because it is private!
brshea
Swipe Box IssueClosed
Elixir - Restaurant WordPress Theme
Updated January 25, 2021 at 2:15pm
10
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Freek
Error when clicking anywhereClosed
Dezibel - Music Band & Musician WordPress Theme
Updated January 25, 2021 at 10:47am
5
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
brshea
Swipe Box IssueClosed
Elixir - Restaurant WordPress Theme
Updated January 25, 2021 at 10:43am
2
Most recent comment from Jelly Theme:Hello,We are sorry for the delay. Unfortunately, we do not provide support during weekend and any questions asked right before weekend or during weekend will not be answered until our staff returns.P ...
Marina
WP bakery page builderClosed
Elixir - Restaurant WordPress Theme
Updated January 20, 2021 at 6:10pm
2
Most recent comment from Jelly Theme:Hello,Please update it with the one from the attachment.Do you have any issues with the theme?