Public Tickets
trueimagism
Page goes black on click (bug)Closed
Dezibel - Music Band & Musician WordPress Theme
Updated February 10, 2021 at 10:21am
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Ankit9795
Black pop up is coming when i click any whereClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 9, 2021 at 10:01am
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Maciek
Gallery, submission formClosed
Soundlab - Music Band & Musician Template
Updated February 8, 2021 at 8:07pm
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Brandon Tran
Visual Composer updatesClosed
Elixir - Restaurant WordPress Theme
Updated February 8, 2021 at 7:47pm
2
Most recent comment from Jelly Theme:Hello,The latest version of WPBakery is in the attachment.
Nico Denaud
scriptClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 8, 2021 at 9:50am
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
William R Adams
demo importClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 7, 2021 at 9:28pm
2
Most recent comment from Jelly Theme:Hello,Please follow this video guide: https://www.youtube.com/watch?v=a-_1Ydce9mk&list=PLOwxvIckHcg2zZoFf7dKUSVPk3qrA1yVP&index=7You can also download theme documentation from ThemeForest > Account > ...
Veljko Popovic
wpbakery issueClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 2, 2021 at 5:42pm
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Veljko Popovic
remove "buy tickets" buttonClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 2, 2021 at 10:24am
2
Most recent comment from Jelly Theme:Hello,
Please add this code to Appearance > Customize > Additional CSS or at the end of style.css:
.upcomming-events-list li .buy { display: none !important; }
andyolb
Website CrashClosed
Elixir - Restaurant WordPress Theme
Updated February 1, 2021 at 7:06pm
2
Most recent comment from Jelly Theme:Hello,We apologize for the issue. Could you update the theme with the one from the attachment and check with clean cache?
Veljko Popovic
slider_export.txt does not exist!Closed
Dezibel - Music Band & Musician WordPress Theme
Updated February 1, 2021 at 10:12am
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Jeremiah Reddick
Set UpClosed
Dezibel - Music Band & Musician WordPress Theme
Updated January 29, 2021 at 9:45am
6
Most recent comment from Jelly Theme:Everything should work now. Please check with clean cache.
CabinandaComputer
Website almost completely blank now.Closed
Elixir - Restaurant WordPress Theme
Updated January 27, 2021 at 5:10pm
11
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Guy Edwards
Navigation is not workingClosed
Elixir - Restaurant WordPress Theme
Updated January 27, 2021 at 9:57am
6
Most recent comment from Jelly Theme:We are sorry for the inconvenience. Please check now with clean cache.
Stanislav Gattinger
it is not possible to install the demoClosed
Elixir - Restaurant HTML Responsive Template
Updated January 27, 2021 at 9:50am
12
Most recent comment from Jelly Theme:Great! Please keep us updated if something goes wrong.
Theodore Anderson
WP 5.6 Upgrade Content GoneClosed
Elixir - Restaurant WordPress Theme
Updated January 27, 2021 at 9:49am
3
Most recent comment from Jelly Theme:Hello,We are sorry for the inconvenience. Please update the theme with the one from the attachment and check with clean cache.