Public Tickets
zeyadamin
Menu Problem on IPad ProClosed
Manson - Creative Agency WordPress Theme
Updated March 10, 2021 at 10:21am
12
Most recent comment from Jelly Theme:This happens because youtube video and mobile (or table) screens have different screen ratios. Could you try uploading your video to your site and then use HTML5 video with "Force Cover Mode" enabled� ...
egliedman
black screen popup bugClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 8, 2021 at 3:23pm
5
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Pae4128
Facebook icon and fontsClosed
Berk - Minimal Portfolio WordPress Theme
Updated March 8, 2021 at 10:36am
4
Most recent comment from Jelly Theme:It works with disabled Google Fonts plugin: https://tppr.me/xPgSr. Otherwise it overrides CSS rules, even with !important.Facebook icon also should work now.
Wallace Oliveira
Soon disappearingClosed
Marlon - Creative Agency Portfolio HTML Template
Updated March 8, 2021 at 10:27am
2
Most recent comment from Jelly Theme:Hello,Could you send us a link to your website?
Rajini Garg
the tehem not working with 5.6.1Closed
Storm - Creative Multi-Purpose WordPress Theme
Updated March 7, 2021 at 9:16pm
13
Most recent comment from Jelly Theme:Please go to themes/storm-jellythemes/js/default.js and find lines 333 (text) and 346 (images). Change slideSpeed > save > check with clean cache.
Jay
Issues on Menu Wordpress 5.6Closed
Muziq - Music Band & Musician Template
Updated March 7, 2021 at 9:05pm
3
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
Norman Winter
Website is not working anymoreClosed
Sonorama - Onepage Music Template
Updated March 7, 2021 at 9:04pm
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Michele Tagliavini
less fileClosed
Marlon - Creative Agency Portfolio HTML Template
Updated March 4, 2021 at 11:26am
8
Most recent comment from Jelly Theme:Please try using this mail.php file.
Fakhar Bashir Duggal
Menu Problem in ipadClosed
Manson - Creative Agency WordPress Theme
Updated March 4, 2021 at 11:07am
2
Most recent comment from Jelly Theme:Hello,
Could you please send us wp-admin login/password and website url as a private message?
We are going to fix everything on your website.
Freek
Margin on top of the page on mobile versionClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 2, 2021 at 7:18pm
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
DanielHalabi
I want to remove the header from only 1 pageClosed
Muziq - Music Band & Musician Template
Updated February 28, 2021 at 11:19pm
2
Most recent comment from Jelly Theme:Hello,
Please add this code to Appearance > Customize > Additional CSS or at the end of style.css:
.home.page-template-redux-templates_full_width.overflowed {
padding-top: 0 !important;
}
.home. ...
David Cooper
WPBakeryClosed
Sonorama - Music Band & Musician WordPress Theme
Updated February 25, 2021 at 7:29pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Alexis Araujo
Error with swipeboxClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 25, 2021 at 7:29pm
4
Most recent comment from Jelly Theme:andyfick,Could you create a separate ticket with included login info so we can check it?
DanielHalabi
Add a Landing PageClosed
Muziq - Music Band & Musician Template
Updated February 23, 2021 at 8:08pm
8
Most recent comment from Jelly Theme:Unfortunately, we don't provide customizations. Please check freelance websites such as studio.envato.com and similar.
Daniel antivilo
Visual Editor not workingClosed
Elixir - Restaurant WordPress Theme
Updated February 22, 2021 at 10:46am
3
Most recent comment from Jelly Theme:if still doesn't work could you please send us wp-admin login/password and website url as a private message?