Public Tickets
Jay
Issues on Menu Wordpress 5.6Closed
Muziq - Music Band & Musician Template
Updated March 7, 2021 at 9:05pm
3
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?
Norman Winter
Website is not working anymoreClosed
Sonorama - Onepage Music Template
Updated March 7, 2021 at 9:04pm
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Michele Tagliavini
less fileClosed
Marlon - Creative Agency Portfolio HTML Template
Updated March 4, 2021 at 11:26am
8
Most recent comment from Jelly Theme:Please try using this mail.php file.
Fakhar Bashir Duggal
Menu Problem in ipadClosed
Manson - Creative Agency WordPress Theme
Updated March 4, 2021 at 11:07am
2
Most recent comment from Jelly Theme:Hello,
Could you please send us wp-admin login/password and website url as a private message?
We are going to fix everything on your website.
Freek
Margin on top of the page on mobile versionClosed
Dezibel - Music Band & Musician WordPress Theme
Updated March 2, 2021 at 7:18pm
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
DanielHalabi
I want to remove the header from only 1 pageClosed
Muziq - Music Band & Musician Template
Updated February 28, 2021 at 11:19pm
2
Most recent comment from Jelly Theme:Hello,
Please add this code to Appearance > Customize > Additional CSS or at the end of style.css:
.home.page-template-redux-templates_full_width.overflowed {
padding-top: 0 !important;
}
.home. ...
David Cooper
WPBakeryClosed
Sonorama - Music Band & Musician WordPress Theme
Updated February 25, 2021 at 7:29pm
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Alexis Araujo
Error with swipeboxClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 25, 2021 at 7:29pm
4
Most recent comment from Jelly Theme:andyfick,Could you create a separate ticket with included login info so we can check it?
DanielHalabi
Add a Landing PageClosed
Muziq - Music Band & Musician Template
Updated February 23, 2021 at 8:08pm
8
Most recent comment from Jelly Theme:Unfortunately, we don't provide customizations. Please check freelance websites such as studio.envato.com and similar.
Daniel antivilo
Visual Editor not workingClosed
Elixir - Restaurant WordPress Theme
Updated February 22, 2021 at 10:46am
3
Most recent comment from Jelly Theme:if still doesn't work could you please send us wp-admin login/password and website url as a private message?
DanielHalabi
XML File not uploadingClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 18, 2021 at 7:21pm
8
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Maciek
GalleryClosed
Soundlab - Music Band & Musician Template
Updated February 17, 2021 at 7:25pm
6
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
kairostrogir
google mapsClosed
Elixir - Restaurant WordPress Theme
Updated February 17, 2021 at 4:57pm
10
Most recent comment from Jelly Theme:Jellythemes' Map element had incorrect code. I fixed it so now it works. We are sorry for the inconvenience.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever ...
rene
when i click on an item the page shows a dark screen and i can't close itClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 16, 2021 at 10:07pm
5
Most recent comment from Jelly Theme:Unfortunately, Jellythemes' Gallery doesn't have such functionality.As an alternative you could try using Media Grid or Masonry Media Grid element.
Maciek
VideoClosed
Soundlab - Music Band & Musician Template
Updated February 15, 2021 at 6:01pm
8
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.