Public Tickets
Alexis Araujo
Error with swipeboxClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 25, 2021 at 7:29pm
4
Most recent comment from Jelly Theme:andyfick,Could you create a separate ticket with included login info so we can check it?
DanielHalabi
Add a Landing PageClosed
Muziq - Music Band & Musician Template
Updated February 23, 2021 at 8:08pm
8
Most recent comment from Jelly Theme:Unfortunately, we don't provide customizations. Please check freelance websites such as studio.envato.com and similar.
Daniel antivilo
Visual Editor not workingClosed
Elixir - Restaurant WordPress Theme
Updated February 22, 2021 at 10:46am
3
Most recent comment from Jelly Theme:if still doesn't work could you please send us wp-admin login/password and website url as a private message?
DanielHalabi
XML File not uploadingClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 18, 2021 at 7:21pm
8
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Maciek
GalleryClosed
Soundlab - Music Band & Musician Template
Updated February 17, 2021 at 7:25pm
6
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
kairostrogir
google mapsClosed
Elixir - Restaurant WordPress Theme
Updated February 17, 2021 at 4:57pm
10
Most recent comment from Jelly Theme:Jellythemes' Map element had incorrect code. I fixed it so now it works. We are sorry for the inconvenience.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever ...
rene
when i click on an item the page shows a dark screen and i can't close itClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 16, 2021 at 10:07pm
5
Most recent comment from Jelly Theme:Unfortunately, Jellythemes' Gallery doesn't have such functionality.As an alternative you could try using Media Grid or Masonry Media Grid element.
Maciek
VideoClosed
Soundlab - Music Band & Musician Template
Updated February 15, 2021 at 6:01pm
8
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Freek
Center menu logo on mobile siteClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 14, 2021 at 7:50pm
2
Most recent comment from Jelly Theme:Hello,Please add this code to Appearance > Customize > Additional CSS or at the end of style.css:
@media (max-width: 767px){ header .navbar-brand { padding-top: 3px; } }
Paulo Umaru
Wordpress 5.6.1Closed
Dezibel - Music Band & Musician WordPress Theme
Updated February 10, 2021 at 11:01am
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
trueimagism
Page goes black on click (bug)Closed
Dezibel - Music Band & Musician WordPress Theme
Updated February 10, 2021 at 10:21am
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Ankit9795
Black pop up is coming when i click any whereClosed
Dezibel - Music Band & Musician WordPress Theme
Updated February 9, 2021 at 10:01am
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Maciek
Gallery, submission formClosed
Soundlab - Music Band & Musician Template
Updated February 8, 2021 at 8:07pm
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Brandon Tran
Visual Composer updatesClosed
Elixir - Restaurant WordPress Theme
Updated February 8, 2021 at 7:47pm
2
Most recent comment from Jelly Theme:Hello,The latest version of WPBakery is in the attachment.
Nico Denaud
scriptClosed
Muziq - Music Band & Musician WordPress Theme
Updated February 8, 2021 at 9:50am
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...