Public Tickets
kalmanp
black screen popup bugClosed
Muziq - Music Band & Musician Template
Updated April 29, 2021 at 9:24am
4
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
Fayete-Fayala Bertino
Logo appartition TroubleClosed
Manson - Creative Agency HTML Template
Updated April 28, 2021 at 5:36pm
5
Most recent comment from Jelly Theme:It says that login info isn't correct.It seems that the problem is in this error:Cross-Origin Read Blocking (CORB) blocked cross-origin response https://www.rosettichefs.com/ with MIME type text/ ...
Marian
plugins activate errorClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 28, 2021 at 9:41am
4
Most recent comment from Jelly Theme:Hello Dinbiweb,Please create a separate ticket with included login info.
Matthew Fogarty
Visual composer not showing elementsClosed
Storm - Creative Multi-Purpose WordPress Theme
Updated April 27, 2021 at 8:40am
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?Please also try updating WPBakery with the one from the attachment.
HamiRecords
License for Elementor & SliderClosed
Manson - Creative Agency WordPress Theme
Updated April 25, 2021 at 9:23pm
13
Most recent comment from Jelly Theme:the navigation above does not work .. does not want to reload the page, it is only the case when I am on the...It seems that you need to assign a separate menu. See attach. 1.i want to a full width th ...
Juan Najar
Problems with installationClosed
Elixir - Restaurant WordPress Theme
Updated April 22, 2021 at 8:49am
19
Most recent comment from Jelly Theme:Unfortunately, menu items don't support images. Please let us know if you need anything else.
HamiRecords
PluginsClosed
Manson - Creative Agency WordPress Theme
Updated April 21, 2021 at 8:19pm
3
Most recent comment from HamiRecords:Thank you.
wabo
html codeClosed
Sonorama - Onepage Music Template
Updated April 21, 2021 at 6:00pm
7
Most recent comment from Jelly Theme:It seems that you purchased the wrong product. You need this one https://themeforest.net/item/soundlab-music-band-musician-template/21084364?s_rank=7
Fbrogi
menu bar and colorClosed
Elixir - Restaurant HTML Responsive Template
Updated April 20, 2021 at 4:47pm
6
Most recent comment from Jelly Theme:Hello Juan Najar,Could you create a separate ticket with included website URL so we can check?
wabo
html codeClosed
Sonorama - Music Band & Musician WordPress Theme
Updated April 20, 2021 at 5:50am
1
Most recent comment from wabo:could i please have the html code associated with this template thank yo
Paulo Amorim
I can't see the contents of the pagesClosed
Elixir - Restaurant WordPress Theme
Updated April 16, 2021 at 10:38pm
3
Most recent comment from Jelly Theme:Hello,The best solution is to update the theme from wp-admin. Could you please update it with the one from the attachment and let me know?
yavuzd
Muziq - eventClosed
Muziq - Music Band & Musician WordPress Theme
Updated April 16, 2021 at 10:36pm
10
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Julie Parrott
Newsletter subscription section not workingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated April 11, 2021 at 10:04pm
4
Most recent comment from Jelly Theme:There was a warning from Slider Revolution, so I updated it.Could you please make sure that SMTP plugin is working correctly http://weareyourpeers.com/wp-admin/admin.php?page=wp-mail-smtp:EMAIL DELIV ...
BrainStormFX
Modifying the time - scroll under the Sonorama imageClosed
Sonorama - Music Band & Musician WordPress Theme
Updated April 9, 2021 at 3:25pm
10
Most recent comment from Jelly Theme:Because the image itself looks this way. Could you make these lines even?
excQ
Language | Order / ContactClosed
Elixir - Restaurant WordPress Theme
Updated April 4, 2021 at 7:05pm
4
Most recent comment from Jelly Theme:Added the code to Appearance > Customize > Additional CSS. Please check now.