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Public Tickets

Theodore Anderson Visual Composer Content DissapearingClosed    Elixir - Restaurant WordPress Theme   Updated December 24, 2020 at 10:38am   8 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help or want to share anything else. Bishwagiri visual composerClosed    Elixir - Restaurant WordPress Theme   Updated December 22, 2020 at 10:02am   4 Most recent comment from Jelly Theme:Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme ... Hannss Müller Theme not workingClosed    Elixir - Restaurant WordPress Theme   Updated December 18, 2020 at 10:21am   6 Most recent comment from Jelly Theme:WordPress 5.6 somehow changed jQuery library so a lot of themes broke. I updated everything and fixed issues, so it wasn't your fault at all. We apologize for the inconvenience. P.S. I would appr ... Simon New jQuery wordpress version not compatible with themeClosed    Elixir - Restaurant WordPress Theme   Updated December 18, 2020 at 10:16am   2 Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?We are going to install the latest version of the theme. Pae4128 the navigation doesn't workClosed   Berk - Minimal Portfolio WordPress Theme   Updated December 14, 2020 at 10:11pm   11 Most recent comment from Jelly Theme:Please add this code to Appearance > Customize > Additional CSS or at the end of style.css: .content-page { background-color: grey !important; } HO Issue with the wordpress themeClosed    Elixir - Restaurant WordPress Theme   Updated December 14, 2020 at 5:52pm   4 Most recent comment from Jelly Theme:Please check now. bouchakel installClosed   Sonorama - Music Band & Musician WordPress Theme   Updated December 14, 2020 at 4:54pm   5 Most recent comment from Jelly Theme:Please contact ThemeForest about the refund. Yannick Liebnau Problem with logo on smartphoneClosed   Dezibel - Music Band & Musician WordPress Theme   Updated December 13, 2020 at 5:42pm   4 Most recent comment from Jelly Theme:Perfect and thank you very much for your review! Yannick Liebnau Featured image on blog pageClosed   Dezibel - Music Band & Musician WordPress Theme   Updated December 11, 2020 at 2:24pm   3 Most recent comment from Yannick Liebnau:Thanks, it is way better this way :)Kind regards,Yannick Christina Slider images and slider text change asynchronouslyClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated December 10, 2020 at 9:52pm   8 Most recent comment from Jelly Theme:1. Please check this code: https://tppr.me/chSMT. You need to change height to 1250px.2. Please check this code: https://tppr.me/Ixi9u. You need to change right to 0. Paloma Nieto i need a refundClosed   Murdock - Barbershop & Hair Salon WordPress Theme   Updated December 10, 2020 at 10:58am   8 Most recent comment from Jelly Theme:Hello,Please contact ThemeForest about this.Please note that according to ThemeForest' refund rules https://themeforest.net/page/customer_refund_policy since you've already downloaded our ... sonny cruz New-01, 02, 03Closed   Soundlab - Music Band & Musician Template   Updated December 7, 2020 at 10:12pm   9 Most recent comment from Jelly Theme:Hello GaRaDes,Could you create a new ticket with included website URL so we can check? Paloma Nieto Theme Isn't workingClosed   Murdock - Barbershop & Hair Salon WordPress Theme   Updated December 7, 2020 at 10:11pm   4 Most recent comment from Jelly Theme:I updated WPBakery and Slider Revolution. Please check now and let me know. Robin Högdahl CapthaClosed   Sonorama - Music Band & Musician WordPress Theme   Updated November 30, 2020 at 10:20am   2 Most recent comment from Jelly Theme:Hello,Unfortunately, this requires a customization we don't provide.It seems that the best solution is to use Contact Form 7. norsegoods Regular pageClosed   Murdock - Barbershop & Hair Salon WordPress Theme   Updated November 30, 2020 at 10:18am   2 Most recent comment from Jelly Theme:Hello, It seems that the only solution in this case is to select Page Photo Header and then hide it with CSS: https://tppr.me/xJ2rR .intro{display:none !important;} Please try and let me know.