Public Tickets
jungesdesign
errorsClosed
Muziq - Music Band & Musician WordPress Theme
Updated November 25, 2020 at 10:15pm
6
Most recent comment from Jelly Theme:Not sure why it was removed, but I glad that it's fixed now.Please create a new ticket if you need our help in anything else.
Ezio
theme orionClosed
Orion Responsive Parallax One Page Portfolio
Updated November 25, 2020 at 7:21pm
12
Most recent comment from Jelly Theme:Oh, that's ok then. If you need anything else please create a new ticket.
eraygns
Murdock DemoClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated November 24, 2020 at 8:26pm
2
Most recent comment from Jelly Theme:Hello,Could you unzip the archive from the attachment and import the .xml file?
norsegoods
sticky menuClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated November 24, 2020 at 4:18pm
4
Most recent comment from Jelly Theme:Sorry about that. Please add this code as well:
@media (max-width: 991px){ header.overflow .navbar-brand img { height: 40px !important; } }
Ryan Wood
SliderClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated November 24, 2020 at 9:40am
4
Most recent comment from Jelly Theme:I updated WPBakery. Could you go to http://chopdbarbers.co.uk/wp-admin/post.php?post=124&action=edit&vcv-gutenberg-editor > click on WPBakery Page Builder button.
Giampiero
sliderClosed
Shoot - Fullscreen Photography WordPress Theme
Updated November 21, 2020 at 11:48am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Ahsan
No Revolution SliderClosed
Manson - Creative Agency WordPress Theme
Updated November 20, 2020 at 10:21pm
31
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Andrew Sutton
Reservations problemClosed
Elixir - Restaurant HTML Responsive Template
Updated November 20, 2020 at 9:28am
4
Most recent comment from Jelly Theme:Sorry about that. Please make sure that mail() function is available and working on the server.Please also send us FTP access so we can make a couple of tests.
Ahsan
Footer Social IconsClosed
Manson - Creative Agency WordPress Theme
Updated November 19, 2020 at 10:08am
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
jean3419
logo or GIFClosed
Sonorama - Music Band & Musician WordPress Theme
Updated November 11, 2020 at 4:44pm
11
Most recent comment from Jelly Theme:It is hardcoded at the moment. But you can replace it completely with a gif image that includes Bars and DJ Franky text.
prosello
Pages do not correspond to the templateClosed
Shoot - Fullscreen Photography WordPress Theme
Updated November 6, 2020 at 2:31pm
2
Most recent comment from Jelly Theme:Hello,Could you tell us where did you take those page templates from? Are they from WPBakery?Please also note that in order to add any content to Shoot pages you need to create a parent page first, th ...
norsegoods
AchievementsClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated November 4, 2020 at 9:25am
4
Most recent comment from Jelly Theme:The problem is in Counter Number Showcase plugin.
norsegoods
sidebarClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated November 3, 2020 at 7:18pm
4
Most recent comment from Jelly Theme:It seems that what you need is Edit Page > Template > Page Photo Slider.
norsegoods
half of site imported from demoClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated November 3, 2020 at 11:05am
2
Most recent comment from Jelly Theme:Hello,I think you already figured this but in order to edit Homepage please go to the child pages of the main page.
norsegoods
google mapsClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated November 3, 2020 at 11:03am
3
Most recent comment from Jelly Theme:Hello,Thank you very much for sharing this info with other customers!Please note that you can download the theme documentation by going to ThemeForest > Downloads > All Files & Documentation.