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Marina WP bakery page builderClosed    Elixir - Restaurant WordPress Theme   Updated January 20, 2021 at 6:10pm   2 Most recent comment from Jelly Theme:Hello,Please update it with the one from the attachment.Do you have any issues with the theme?

kairostrogir can't install the demoClosed    Elixir - Restaurant WordPress Theme   Updated January 20, 2021 at 2:05pm   6 Most recent comment from Jelly Theme:There was an issue with WP 5.6 so update fixed it. We apologize for the issue. I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to ...

iagom1 Can't import media from xmlClosed   Build - Construction & Carpentry WordPress Theme   Updated January 20, 2021 at 10:02am   2 Most recent comment from Jelly Theme:Hello,Could you try removing your current data and then import the .xml file from the archive from the attachment?

eren wrong purchaseClosed   Elixir - Restaurant HTML Responsive Template   Updated January 20, 2021 at 10:00am   4 Most recent comment from Jelly Theme:Hello,Unfortunately, we unable to refund from here. Could you contact ThemeForest?

zeyadamin No Slides on Revolution SliderClosed Manson - Creative Agency WordPress Theme   Updated January 19, 2021 at 10:25pm   4 Most recent comment from Jelly Theme:Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme ...

Batuhan Demir Installing themeClosed   Soundlab - Music Band & Musician Template   Updated January 15, 2021 at 10:37am   4 Most recent comment from Jelly Theme:Please contact ThemeForest about this.

Hasan Azam FeatureClosed   Soundlab - Music Band & Musician Template   Updated January 13, 2021 at 6:47pm   4 Most recent comment from Jelly Theme:At the moment tThis can only be done through the customization. Please upload it online and send us FTP access so we can check it.

Nate Holman Rebirth JS elements are brokenClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated January 11, 2021 at 10:39am   7 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.

Andi Creffield Theme now breaksClosed   Nixon - Creative One Page Multi-Purpose Theme   Updated January 8, 2021 at 6:03pm   10 Most recent comment from Jelly Theme:Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme ...

jvalenzuelars Menu doesn't appear when using multisection pageClosed   Dezibel - Music Band & Musician WordPress Theme   Updated December 31, 2020 at 7:44pm   2 Most recent comment from Jelly Theme:Hello,I've update WPBakery and enabled Dezibel Options > Dark version. Please check and let me know.

jvalenzuelars wp bakery builder not showingClosed   Dezibel - Music Band & Musician WordPress Theme   Updated December 31, 2020 at 7:24pm   2 Most recent comment from Jelly Theme:Hello,Please check now with clean cache and deactivated jQuery Migrate.

Wendi Taranto can't install american demoClosed    Elixir - Restaurant WordPress Theme   Updated December 31, 2020 at 10:44am   9 Most recent comment from Jelly Theme:Please download the theme documentation from ThemeForest > Download > All Files & Documentation.In order to edit pages please go to Chid pages instead of the parent one: https://tppr.me/RxKsFHere you ...

valerieangell Cannot Use Visual CompserClosed    Elixir - Restaurant WordPress Theme   Updated December 29, 2020 at 9:54am   2 Most recent comment from Jelly Theme:Hello,Could you please update Elixir with the theme from the attachment, update WPBakery (after the theme update it'll ask you to update one) and check with clean cache?

VLSProductions Error code on all pagesClosed   Dezibel - Music Band & Musician WordPress Theme   Updated December 28, 2020 at 2:18pm   2 Most recent comment from Jelly Theme:Hello,We apologize for the issue. It seems there is some kind of incompatibility with WP 5.6.Please send us login info as a private message or install https://wordpress.org/plugins/enable-jquery-migr ...

sparky problem with video link in galleryClosed   Sonorama - Onepage Music Template   Updated December 28, 2020 at 2:17pm   2 Most recent comment from Jelly Theme:Hello,Could you send us a screenshot to the issue or send us a link so we can check this ourselves?

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