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Public Tickets

zeyadamin No Slides on Revolution SliderClosed Manson - Creative Agency WordPress Theme   Updated January 19, 2021 at 10:25pm   4 Most recent comment from Jelly Theme:Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme ... Batuhan Demir Installing themeClosed   Soundlab - Music Band & Musician Template   Updated January 15, 2021 at 10:37am   4 Most recent comment from Jelly Theme:Please contact ThemeForest about this. Hasan Azam FeatureClosed   Soundlab - Music Band & Musician Template   Updated January 13, 2021 at 6:47pm   4 Most recent comment from Jelly Theme:At the moment tThis can only be done through the customization. Please upload it online and send us FTP access so we can check it. Nate Holman Rebirth JS elements are brokenClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated January 11, 2021 at 10:39am   7 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else. Andi Creffield Theme now breaksClosed   Nixon - Creative One Page Multi-Purpose Theme   Updated January 8, 2021 at 6:03pm   10 Most recent comment from Jelly Theme:Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme ... jvalenzuelars Menu doesn't appear when using multisection pageClosed   Dezibel - Music Band & Musician WordPress Theme   Updated December 31, 2020 at 7:44pm   2 Most recent comment from Jelly Theme:Hello,I've update WPBakery and enabled Dezibel Options > Dark version. Please check and let me know. jvalenzuelars wp bakery builder not showingClosed   Dezibel - Music Band & Musician WordPress Theme   Updated December 31, 2020 at 7:24pm   2 Most recent comment from Jelly Theme:Hello,Please check now with clean cache and deactivated jQuery Migrate. Wendi Taranto can't install american demoClosed    Elixir - Restaurant WordPress Theme   Updated December 31, 2020 at 10:44am   9 Most recent comment from Jelly Theme:Please download the theme documentation from ThemeForest > Download > All Files & Documentation.In order to edit pages please go to Chid pages instead of the parent one: https://tppr.me/RxKsFHere you ... valerieangell Cannot Use Visual CompserClosed    Elixir - Restaurant WordPress Theme   Updated December 29, 2020 at 9:54am   2 Most recent comment from Jelly Theme:Hello,Could you please update Elixir with the theme from the attachment, update WPBakery (after the theme update it'll ask you to update one) and check with clean cache? VLSProductions Error code on all pagesClosed   Dezibel - Music Band & Musician WordPress Theme   Updated December 28, 2020 at 2:18pm   2 Most recent comment from Jelly Theme:Hello,We apologize for the issue. It seems there is some kind of incompatibility with WP 5.6.Please send us login info as a private message or install https://wordpress.org/plugins/enable-jquery-migr ... sparky problem with video link in galleryClosed   Sonorama - Onepage Music Template   Updated December 28, 2020 at 2:17pm   2 Most recent comment from Jelly Theme:Hello,Could you send us a screenshot to the issue or send us a link so we can check this ourselves? Moe Site stopped functioningClosed    Elixir - Restaurant WordPress Theme   Updated December 24, 2020 at 11:21am   3 Most recent comment from Jelly Theme:Hello,Please check now with clean cache. Theodore Anderson Visual Composer Content DissapearingClosed    Elixir - Restaurant WordPress Theme   Updated December 24, 2020 at 10:38am   8 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help or want to share anything else. Bishwagiri visual composerClosed    Elixir - Restaurant WordPress Theme   Updated December 22, 2020 at 10:02am   4 Most recent comment from Jelly Theme:Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme ... Hannss Müller Theme not workingClosed    Elixir - Restaurant WordPress Theme   Updated December 18, 2020 at 10:21am   6 Most recent comment from Jelly Theme:WordPress 5.6 somehow changed jQuery library so a lot of themes broke. I updated everything and fixed issues, so it wasn't your fault at all. We apologize for the inconvenience. P.S. I would appr ...