Public Tickets
Simon
New jQuery wordpress version not compatible with themeClosed
Elixir - Restaurant WordPress Theme
Updated December 18, 2020 at 10:16am
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?We are going to install the latest version of the theme.
Pae4128
the navigation doesn't workClosed
Berk - Minimal Portfolio WordPress Theme
Updated December 14, 2020 at 10:11pm
11
Most recent comment from Jelly Theme:Please add this code to Appearance > Customize > Additional CSS or at the end of style.css:
.content-page { background-color: grey !important; }
HO
Issue with the wordpress themeClosed
Elixir - Restaurant WordPress Theme
Updated December 14, 2020 at 5:52pm
4
Most recent comment from Jelly Theme:Please check now.
bouchakel
installClosed
Sonorama - Music Band & Musician WordPress Theme
Updated December 14, 2020 at 4:54pm
5
Most recent comment from Jelly Theme:Please contact ThemeForest about the refund.
Yannick Liebnau
Problem with logo on smartphoneClosed
Dezibel - Music Band & Musician WordPress Theme
Updated December 13, 2020 at 5:42pm
4
Most recent comment from Jelly Theme:Perfect and thank you very much for your review!
Yannick Liebnau
Featured image on blog pageClosed
Dezibel - Music Band & Musician WordPress Theme
Updated December 11, 2020 at 2:24pm
3
Most recent comment from Yannick Liebnau:Thanks, it is way better this way :)Kind regards,Yannick
Christina
Slider images and slider text change asynchronouslyClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated December 10, 2020 at 9:52pm
8
Most recent comment from Jelly Theme:1. Please check this code: https://tppr.me/chSMT. You need to change height to 1250px.2. Please check this code: https://tppr.me/Ixi9u. You need to change right to 0.
Paloma Nieto
i need a refundClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated December 10, 2020 at 10:58am
8
Most recent comment from Jelly Theme:Hello,Please contact ThemeForest about this.Please note that according to ThemeForest' refund rules https://themeforest.net/page/customer_refund_policy since you've already downloaded our ...
sonny cruz
New-01, 02, 03Closed
Soundlab - Music Band & Musician Template
Updated December 7, 2020 at 10:12pm
9
Most recent comment from Jelly Theme:Hello GaRaDes,Could you create a new ticket with included website URL so we can check?
Paloma Nieto
Theme Isn't workingClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated December 7, 2020 at 10:11pm
4
Most recent comment from Jelly Theme:I updated WPBakery and Slider Revolution. Please check now and let me know.
Robin Högdahl
CapthaClosed
Sonorama - Music Band & Musician WordPress Theme
Updated November 30, 2020 at 10:20am
2
Most recent comment from Jelly Theme:Hello,Unfortunately, this requires a customization we don't provide.It seems that the best solution is to use Contact Form 7.
norsegoods
Regular pageClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated November 30, 2020 at 10:18am
2
Most recent comment from Jelly Theme:Hello,
It seems that the only solution in this case is to select Page Photo Header and then hide it with CSS: https://tppr.me/xJ2rR
.intro{display:none !important;}
Please try and let me know.
jungesdesign
errorsClosed
Muziq - Music Band & Musician WordPress Theme
Updated November 25, 2020 at 10:15pm
6
Most recent comment from Jelly Theme:Not sure why it was removed, but I glad that it's fixed now.Please create a new ticket if you need our help in anything else.
Ezio
theme orionClosed
Orion Responsive Parallax One Page Portfolio
Updated November 25, 2020 at 7:21pm
12
Most recent comment from Jelly Theme:Oh, that's ok then. If you need anything else please create a new ticket.
eraygns
Murdock DemoClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated November 24, 2020 at 8:26pm
2
Most recent comment from Jelly Theme:Hello,Could you unzip the archive from the attachment and import the .xml file?