Public Tickets
prosello
Pages do not correspond to the templateClosed
Shoot - Fullscreen Photography WordPress Theme
Updated November 6, 2020 at 2:31pm
2
Most recent comment from Jelly Theme:Hello,Could you tell us where did you take those page templates from? Are they from WPBakery?Please also note that in order to add any content to Shoot pages you need to create a parent page first, th ...
norsegoods
AchievementsClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated November 4, 2020 at 9:25am
4
Most recent comment from Jelly Theme:The problem is in Counter Number Showcase plugin.
norsegoods
sidebarClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated November 3, 2020 at 7:18pm
4
Most recent comment from Jelly Theme:It seems that what you need is Edit Page > Template > Page Photo Slider.
norsegoods
half of site imported from demoClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated November 3, 2020 at 11:05am
2
Most recent comment from Jelly Theme:Hello,I think you already figured this but in order to edit Homepage please go to the child pages of the main page.
norsegoods
google mapsClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated November 3, 2020 at 11:03am
3
Most recent comment from Jelly Theme:Hello,Thank you very much for sharing this info with other customers!Please note that you can download the theme documentation by going to ThemeForest > Downloads > All Files & Documentation.
luybeta
index-animation-text-slider.htmlClosed
Shoot - Fullscreen Photography HTML Template
Updated November 3, 2020 at 8:40am
6
Most recent comment from Jelly Theme:Could you please send us ftp login/password/url to your website as a private message?
carlosyanizmadurga
Upload themeClosed
Elixir - Restaurant WordPress Theme
Updated October 29, 2020 at 1:03pm
30
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Pae4128
How to hide view moreClosed
Berk - Minimal Portfolio WordPress Theme
Updated October 27, 2020 at 8:56pm
4
Most recent comment from Jelly Theme:It doesn't work this way. "All" filter only shows all events when they are loaded. Please go to Edit Homepage > Portfolio element settings > put -1 to Number of elements to show. Now users ca ...
jean3419
Wb Bakery pluginClosed
Sonorama - Music Band & Musician WordPress Theme
Updated October 27, 2020 at 1:28pm
8
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
chabomaria
Newsletter section not workingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated October 27, 2020 at 1:27pm
11
Most recent comment from Jelly Theme:Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme ...
akazanzi
Visual composer and WPBakeryClosed
Dezibel - Music Band & Musician WordPress Theme
Updated October 27, 2020 at 9:22am
2
Most recent comment from Jelly Theme:Hello,I included the latest version of WPBakery in the attachment. Please update it.I also included decibel slider demo data archive. Please import it as well.
Valentino
RefundClosed
Soundlab - Music Band & Musician Template
Updated October 18, 2020 at 10:50pm
2
Most recent comment from Jelly Theme:Hello,Please contact ThemeForest about this. Unfortunately, we unable to refund from here.
Ahsan
Projects Should Not Open It's Detail PageClosed
Manson - Creative Agency WordPress Theme
Updated October 15, 2020 at 7:38pm
3
Most recent comment from Jelly Theme:Hello,I am sorry for the delay. What you are trying to achieve needs to be made through a customization. We unable to provide this, I am afraid.
MariaMena Kaiser
Theme Dezibel - PostsClosed
Dezibel - Music Band & Musician WordPress Theme
Updated October 15, 2020 at 10:07am
12
Most recent comment from Jelly Theme:Please check now.
Broadway Washington
Theme forest purchaseClosed
Dezibel - Music Band & Musician WordPress Theme
Updated October 13, 2020 at 1:01pm
5
Most recent comment from Jelly Theme:Please contact ThemeForest about this. We unable to refund from here.Maybe you could tell us more about the issue so we can help without accessing wp-admin.