Public Tickets
David
Edit album carrouselClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 12, 2020 at 1:04pm
8
Most recent comment from Jelly Theme:You can find it here: https://tppr.me/3TsPk
David
How to change custom links (Main menu)Closed
Dezibel - Music Band & Musician WordPress Theme
Updated August 7, 2020 at 9:42am
8
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
David
Install Demo problemClosed
Dezibel - Music Band & Musician WordPress Theme
Updated August 5, 2020 at 8:10am
4
Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else.
Strike9
Missing Style.css folderClosed
Muziq - Music Band & Musician WordPress Theme
Updated August 4, 2020 at 8:09am
2
Most recent comment from Jelly Theme:Hello,Please check this guide: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Eva Jansssen
Slider revolution licenseClosed
Berk - Minimal & Cool Portfolio Template
Updated August 3, 2020 at 10:35am
32
Most recent comment from Jelly Theme:Please follow https://www.liontreegroup.com/responsive-web-design/how-to-make-revolution-slider-look-better-on-mobile-devices/ and change Layer Grid Size for each resolution.Please also note that yo ...
movesnexus
Formatting issuesClosed
EPIC - Responsive Multi-Purpose Theme
Updated July 23, 2020 at 9:29pm
2
Most recent comment from Jelly Theme:Hello,Since our Video Slider is being used in FullScreen mode it can be cut-off on some screens because of different ratios. Unfortunately, there is nothing we can do about it.You cannot play videos o ...
HCRMarketing
Video BackgroundClosed
EPIC - Responsive Multipurpose Template
Updated July 23, 2020 at 9:25pm
4
Most recent comment from Jelly Theme:It seems that Safari doesn't allow you to load https:// content on http:// website. I applied the fix from https://stackoverflow.com/questions/36541737/youtube-iframe-api-unable-to-post-message- ...
aveslee
Page Builder Not WorkingClosed
Build - Construction & Carpentry WordPress Theme
Updated July 22, 2020 at 5:07pm
8
Most recent comment from Jelly Theme:Please contact ThemeForest about the refund.
aveslee
Icons not loadingClosed
Build - Construction & Carpentry WordPress Theme
Updated July 22, 2020 at 8:53am
4
Most recent comment from Jelly Theme:Please check https://jellythemes.ticksy.com/ticket/2476768/#comment-12912716
Asad
how to import demo shop pageClosed
Muziq - Music Band & Musician Template
Updated July 20, 2020 at 6:13pm
2
Most recent comment from Jelly Theme:Hello,Are you referring to https://jellythemes.ticksy.com/ticket/2479035/?
nakaksh009
Shop pageClosed
Muziq - Music Band & Musician WordPress Theme
Updated July 20, 2020 at 6:12pm
7
Most recent comment from Jelly Theme:Hello,Please check this answer: https://jellythemes.ticksy.com/ticket/2438746/#comment-12898486As I said Muziq Template and Muziq WordPress Theme are two different products. You keep referring to ht ...
nakaksh009
Shop pageClosed
Muziq - Music Band & Musician Template
Updated July 20, 2020 at 9:48am
2
Most recent comment from Jelly Theme:Hello,Please check my answer: https://jellythemes.ticksy.com/ticket/2478272
Ryan Lange
new license for staging websiteClosed
Manson - Creative Agency HTML Template
Updated July 17, 2020 at 8:53pm
2
Most recent comment from Jelly Theme:Hello,Please download them with these links: http://jellydemos.com/wordpress/manson/demo/fullscreen.zip and http://jellydemos.com/wordpress/manson/demo/design-slider.zip.
BackToBlank
Video Background DemoClosed
Manson - Creative Agency WordPress Theme
Updated July 16, 2020 at 8:46am
4
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Danelle
ResponsivenessClosed
EPIC - Responsive Multi-Purpose Theme
Updated July 15, 2020 at 4:41pm
9
Most recent comment from Jelly Theme:We are sorry for the delay. Login page after I submitted login/pass form: https://tppr.me/3WOoLI cannot give you the code since it's quite extensive customization.