Public Tickets
Larry
SSL https elixerClosed
Elixir - Restaurant HTML Responsive Template
Updated July 8, 2020 at 9:10am
5
Most recent comment from Jelly Theme:Great!I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme an ...
Oliver Monlo
Unable to upload video on main full screen home pageClosed
Rebirth - Freelance & Agency Portfolio WordPress Theme
Updated July 7, 2020 at 9:37am
2
Most recent comment from Jelly Theme:Hello,This is working from my side: https://tppr.me/kcchRCould you send us a screenshot?
HPsilva
It is not working one page modeClosed
Manson - Creative Agency HTML Template
Updated July 6, 2020 at 8:11am
2
Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password as a private message?
Danelle
YouTube EmbedsClosed
EPIC - Responsive Multi-Purpose Theme
Updated July 3, 2020 at 8:03pm
2
Most recent comment from Jelly Theme:Hello,Please go to Edit Page > https://tppr.me/Hiqir > try 1/4 + 1/2 + 1/4.
aveslee
Demo ImportClosed
Build - Construction & Carpentry WordPress Theme
Updated July 1, 2020 at 9:12am
6
Most recent comment from Jelly Theme:Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme a ...
Parviz Bayramguliyev
Our Featured FoodClosed
Paladar - Restaurant HTML Template
Updated June 28, 2020 at 9:28pm
18
Most recent comment from Jelly Theme:Will this work for you: https://tppr.me/rbp1V. Please check and let me know.
Danelle
Logo/contact formClosed
EPIC - Responsive Multi-Purpose Theme
Updated June 28, 2020 at 9:26pm
2
Most recent comment from Jelly Theme:Hello,Please check my answers here: https://jellythemes.ticksy.com/ticket/2453766/
Graça Bilelo
Contact formClosed
Shoot - Fullscreen Photography HTML Template
Updated June 28, 2020 at 9:15pm
8
Most recent comment from Jelly Theme:Yes, I am sorry for the delay. Could you please send us ftp login/password/url to your website as a private message so I can apply the solution?
Daria Filippova
Revolution Slider is not workingClosed
Dezibel - Music Band & Musician WordPress Theme
Updated June 27, 2020 at 9:43pm
1
Most recent comment from Daria Filippova:I found the answer in opened tickets.
Tim Koldenhof
upload templateClosed
Elixir - Restaurant HTML Responsive Template
Updated June 26, 2020 at 1:31pm
2
Most recent comment from Jelly Theme:Hello,If you are trying to install this on WordPress installation then unfortunately, you unable to do this since you cannot install Templates. Please purchase https://themeforest.net/item/-elixir-re ...
ABDELLAH2009
Hamburger menuClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 26, 2020 at 1:29pm
10
Most recent comment from Jelly Theme:In order to disable theme's loader please go to scripts/main.js and comment lines 6-10. After go to header.php and comment 10-26. Clean your cache and check.Please go to theme_folder/page-templ ...
ABDELLAH2009
SITE CRASHINGClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 22, 2020 at 5:25pm
6
Most recent comment from Jelly Theme:I logged-in to wp-admin but didn't notice any PHP errors: https://tppr.me/FPjQ4Could you send us a screenshot?I checked PHP errorlog.txt however didn't find any errors related to the them ...
ABDELLAH2009
ContactformClosed
Murdock - Barbershop & Hair Salon WordPress Theme
Updated June 22, 2020 at 7:55am
4
Most recent comment from Jelly Theme:Do you check it in the theme or Murdock Jellythemes plugin folder? Please make sure that you are checking Plugins.and when i test the contact form it does not send email to the admin.Could you please ...
Kevin van der Meer
InstallingClosed
Elixir - Restaurant WordPress Theme
Updated June 19, 2020 at 8:49am
9
Most recent comment from Jelly Theme:Hello,We are sorry for the delay.Please switch the theme to Twenty Twenty or similar, after go to Plugins and find WPBakery. Now deactivate it and delete. Install new version.
KIELA WILSON
Navigation MenuClosed
Elixir - Restaurant HTML Responsive Template
Updated June 17, 2020 at 10:59am
12
Most recent comment from Jelly Theme:Ok, now could you replace #about with
http://rib1.com/#abouthttps://tppr.me/su0uw