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Public Tickets

David Edit album carrouselClosed   Dezibel - Music Band & Musician WordPress Theme   Updated August 12, 2020 at 1:04pm   8 Most recent comment from Jelly Theme:You can find it here: https://tppr.me/3TsPk David How to change custom links (Main menu)Closed   Dezibel - Music Band & Musician WordPress Theme   Updated August 7, 2020 at 9:42am   8 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else. David Install Demo problemClosed   Dezibel - Music Band & Musician WordPress Theme   Updated August 5, 2020 at 8:10am   4 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else. Strike9 Missing Style.css folderClosed   Muziq - Music Band & Musician WordPress Theme   Updated August 4, 2020 at 8:09am   2 Most recent comment from Jelly Theme:Hello,Please check this guide: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error Eva Jansssen Slider revolution licenseClosed   Berk - Minimal & Cool Portfolio Template   Updated August 3, 2020 at 10:35am   32 Most recent comment from Jelly Theme:Please follow https://www.liontreegroup.com/responsive-web-design/how-to-make-revolution-slider-look-better-on-mobile-devices/ and change Layer Grid Size for each resolution.Please also note that yo ... movesnexus Formatting issuesClosed   EPIC - Responsive Multi-Purpose Theme   Updated July 23, 2020 at 9:29pm   2 Most recent comment from Jelly Theme:Hello,Since our Video Slider is being used in FullScreen mode it can be cut-off on some screens because of different ratios. Unfortunately, there is nothing we can do about it.You cannot play videos o ... HCRMarketing Video BackgroundClosed   EPIC - Responsive Multipurpose Template   Updated July 23, 2020 at 9:25pm   4 Most recent comment from Jelly Theme:It seems that Safari doesn't allow you to load https:// content on http:// website. I applied the fix from https://stackoverflow.com/questions/36541737/youtube-iframe-api-unable-to-post-message- ... aveslee Page Builder Not WorkingClosed   Build - Construction & Carpentry WordPress Theme   Updated July 22, 2020 at 5:07pm   8 Most recent comment from Jelly Theme:Please contact ThemeForest about the refund. aveslee Icons not loadingClosed   Build - Construction & Carpentry WordPress Theme   Updated July 22, 2020 at 8:53am   4 Most recent comment from Jelly Theme:Please check https://jellythemes.ticksy.com/ticket/2476768/#comment-12912716 Asad how to import demo shop pageClosed   Muziq - Music Band & Musician Template   Updated July 20, 2020 at 6:13pm   2 Most recent comment from Jelly Theme:Hello,Are you referring to https://jellythemes.ticksy.com/ticket/2479035/? nakaksh009 Shop pageClosed   Muziq - Music Band & Musician WordPress Theme   Updated July 20, 2020 at 6:12pm   7 Most recent comment from Jelly Theme:Hello,Please check this answer: https://jellythemes.ticksy.com/ticket/2438746/#comment-12898486As I said Muziq Template and Muziq WordPress Theme are two different products. You keep referring to ht ... nakaksh009 Shop pageClosed   Muziq - Music Band & Musician Template   Updated July 20, 2020 at 9:48am   2 Most recent comment from Jelly Theme:Hello,Please check my answer: https://jellythemes.ticksy.com/ticket/2478272 Ryan Lange new license for staging websiteClosed   Manson - Creative Agency HTML Template   Updated July 17, 2020 at 8:53pm   2 Most recent comment from Jelly Theme:Hello,Please download them with these links: http://jellydemos.com/wordpress/manson/demo/fullscreen.zip and http://jellydemos.com/wordpress/manson/demo/design-slider.zip. BackToBlank Video Background DemoClosed Manson - Creative Agency WordPress Theme   Updated July 16, 2020 at 8:46am   4 Most recent comment from Jelly Theme:Great! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme a ... Danelle ResponsivenessClosed   EPIC - Responsive Multi-Purpose Theme   Updated July 15, 2020 at 4:41pm   9 Most recent comment from Jelly Theme:We are sorry for the delay. Login page after I submitted login/pass form: https://tppr.me/3WOoLI cannot give you the code since it's quite extensive customization.