Okay

Public Tickets

Jessica Burford Visual Composer Update RequiredClosed    Elixir - Restaurant WordPress Theme   Updated September 8, 2020 at 8:50am   4 Most recent comment from Jelly Theme:I updated everything so now it should work.Could you also re-send these image: "...below error when I open Visual Editor." and "...and the below error occurs." ? Unfortunately, I didn't receive t ... dennio Dark ThemeClosed   Dezibel - Music Band & Musician WordPress Theme   Updated September 7, 2020 at 8:15am   12 Most recent comment from Jelly Theme:2. Please check now. Fabio Stay in touchClosed   Soundlab - Music Band & Musician Template   Updated September 1, 2020 at 10:17am   2 Most recent comment from Jelly Theme:Hello,HTML Templates contain only design. If you want a fully working website solution please check our WordPress Themes. For example, https://themeforest.net/item/dezibel-music-band-musician-wordpr ... Eva Jansssen TaglineClosed   Berk - Minimal Portfolio WordPress Theme   Updated August 30, 2020 at 6:49pm   5 Most recent comment from Jelly Theme:Could you tell us what do you mean by Tagline? Usually Tagline is what goes after site's title and it seems that everything is correct: https://tppr.me/ItbBe and https://tppr.me/xUvqG lidhas Missing files for installationsClosed   Storm - Creative Multi-Purpose WordPress Theme   Updated August 28, 2020 at 10:50am   31 Most recent comment from Jelly Theme:Hello,Could you let us know exactly which parts aren't looking good? Thank you. Mohammad Shihab RefundClosed   Elixir - Restaurant HTML Responsive Template   Updated August 27, 2020 at 11:42am   4 Most recent comment from Mohammad Shihab:anyweay thanks , i opened a refund requerst Mohammad Shihab Bought a theme but not working in wordpressClosed   Elixir - Restaurant HTML Responsive Template   Updated August 27, 2020 at 11:13am   2 Most recent comment from Jelly Theme:Hello,You need to purchase WordPress Theme: https://themeforest.net/item/-elixir-restaurant-wordpress-theme/11209083?s_rank=21HTML Templates cannot be installed on WordPress installations. maracouya installationClosed   Rebirth - Freelance & Agency Portfolio WordPress Theme   Updated August 18, 2020 at 5:00pm   2 Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password as a private message? I'll try to install everything and if your server allows me to import images you'll get a fully workable demo. Meherban Nixon theme errorClosed   Nixon - Creative One Page Multi-Purpose Theme   Updated August 14, 2020 at 12:41pm   15 Most recent comment from Jelly Theme:It seems that WPBakery added a new element "Vc row" with the latest version of Page Builder. I contacted our developers about this issue. Get back to you ASAP. David Edit album carrouselClosed   Dezibel - Music Band & Musician WordPress Theme   Updated August 12, 2020 at 1:04pm   8 Most recent comment from Jelly Theme:You can find it here: https://tppr.me/3TsPk David How to change custom links (Main menu)Closed   Dezibel - Music Band & Musician WordPress Theme   Updated August 7, 2020 at 9:42am   8 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else. David Install Demo problemClosed   Dezibel - Music Band & Musician WordPress Theme   Updated August 5, 2020 at 8:10am   4 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else. Strike9 Missing Style.css folderClosed   Muziq - Music Band & Musician WordPress Theme   Updated August 4, 2020 at 8:09am   2 Most recent comment from Jelly Theme:Hello,Please check this guide: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error Eva Jansssen Slider revolution licenseClosed   Berk - Minimal & Cool Portfolio Template   Updated August 3, 2020 at 10:35am   32 Most recent comment from Jelly Theme:Please follow https://www.liontreegroup.com/responsive-web-design/how-to-make-revolution-slider-look-better-on-mobile-devices/ and change Layer Grid Size for each resolution.Please also note that yo ... movesnexus Formatting issuesClosed   EPIC - Responsive Multi-Purpose Theme   Updated July 23, 2020 at 9:29pm   2 Most recent comment from Jelly Theme:Hello,Since our Video Slider is being used in FullScreen mode it can be cut-off on some screens because of different ratios. Unfortunately, there is nothing we can do about it.You cannot play videos o ...