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Public Tickets

Pae4128 I can't find the sliderClosed   Berk - Minimal Portfolio WordPress Theme   Updated September 23, 2020 at 9:14am   6 Most recent comment from Jelly Theme:I updated Slider Revolution and WPBakery. I also imported the slider archive so now https://anyadesign.co.th/revolution-slider-full/ works.Please check and let me know. Pae4128 I want to change the portfolio's photoClosed   Berk - Minimal Portfolio WordPress Theme   Updated September 21, 2020 at 8:58pm   2 Most recent comment from Jelly Theme:Hello,Please go to wp-admin > Works > Edit > Project Image and Featured Image. Pae4128 I didn't find demo pageClosed   Berk - Minimal Portfolio WordPress Theme   Updated September 21, 2020 at 8:44am   6 Most recent comment from Jelly Theme:Great! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme a ... Rosemary canceling extended supportClosed   Dezibel - Music Band & Musician WordPress Theme   Updated September 19, 2020 at 10:15am   2 Most recent comment from Jelly Theme:Hello,Could you tell us more about the issue you are having? Maybe we can help.Please contact ThemeForest about refunds. Filip Doležel Problem with WPBakery Visual ComposerClosed    Elixir - Restaurant WordPress Theme   Updated September 17, 2020 at 4:35pm   2 Most recent comment from Jelly Theme:Hello,We apologize for the inconvenience. Please update WPBakery with the one from the attachment. sonny cruz Video to play on mobileClosed   Soundlab - Music Band & Musician Template   Updated September 17, 2020 at 3:50pm   16 Most recent comment from sonny cruz:Will do ! thanks for the help ! I also own Muqiz another nice music theme.thanks again ! Martin Eder Elixir Theme isn´t workingClosed    Elixir - Restaurant WordPress Theme   Updated September 14, 2020 at 9:44pm   5 Most recent comment from Jelly Theme:Fbrogi,Lets continue our conversation in your ticket: https://jellythemes.ticksy.com/ticket/2538642/ Parichay Reservation System isn't workingClosed   Elixir - Restaurant HTML Responsive Template   Updated September 12, 2020 at 7:38pm   9 Most recent comment from Jelly Theme:Tried to install the latest version of WPBakery but received this message:The uploaded file exceeds the upload_max_filesize directive in php.ini.Please contact the hosting provider and then update it ... sonny cruz Using the color stylesClosed   Soundlab - Music Band & Musician Template   Updated September 11, 2020 at 10:14am   4 Most recent comment from Jelly Theme:Glad to help! Please create a new ticket if you need our help in anything else. Pfelton Website code missingClosed   Soundlab - Music Band & Musician Template   Updated September 9, 2020 at 9:16am   8 Most recent comment from Jelly Theme:I am sorry. I thought that your were using one of our WordPress theme.Could you download the archive from the attachment, unzip it and replace /scripts/main.js with the file inside. Now clean your bro ... fablesofangels Portfolio/Projects Not DisplayingClosed Manson - Creative Agency WordPress Theme   Updated September 8, 2020 at 9:09am   16 Most recent comment from Jelly Theme:Hello,We apologize for the inconvenience. Please check now with clean cache. Jessica Burford Visual Composer Update RequiredClosed    Elixir - Restaurant WordPress Theme   Updated September 8, 2020 at 8:50am   4 Most recent comment from Jelly Theme:I updated everything so now it should work.Could you also re-send these image: "...below error when I open Visual Editor." and "...and the below error occurs." ? Unfortunately, I didn't receive t ... dennio Dark ThemeClosed   Dezibel - Music Band & Musician WordPress Theme   Updated September 7, 2020 at 8:15am   12 Most recent comment from Jelly Theme:2. Please check now. Fabio Stay in touchClosed   Soundlab - Music Band & Musician Template   Updated September 1, 2020 at 10:17am   2 Most recent comment from Jelly Theme:Hello,HTML Templates contain only design. If you want a fully working website solution please check our WordPress Themes. For example, https://themeforest.net/item/dezibel-music-band-musician-wordpr ... Eva Jansssen TaglineClosed   Berk - Minimal Portfolio WordPress Theme   Updated August 30, 2020 at 6:49pm   5 Most recent comment from Jelly Theme:Could you tell us what do you mean by Tagline? Usually Tagline is what goes after site's title and it seems that everything is correct: https://tppr.me/ItbBe and https://tppr.me/xUvqG