Okay

Public Tickets

jean3419 Wb Bakery pluginClosed   Sonorama - Music Band & Musician WordPress Theme   Updated October 27, 2020 at 1:28pm   8 Most recent comment from Jelly Theme:Great! Please create a new ticket if you need our help in anything else. chabomaria Newsletter section not workingClosed   Dezibel - Music Band & Musician WordPress Theme   Updated October 27, 2020 at 1:27pm   11 Most recent comment from Jelly Theme:Perfect! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme ... akazanzi Visual composer and WPBakeryClosed   Dezibel - Music Band & Musician WordPress Theme   Updated October 27, 2020 at 9:22am   2 Most recent comment from Jelly Theme:Hello,I included the latest version of WPBakery in the attachment. Please update it.I also included decibel slider demo data archive. Please import it as well. Valentino RefundClosed   Soundlab - Music Band & Musician Template   Updated October 18, 2020 at 10:50pm   2 Most recent comment from Jelly Theme:Hello,Please contact ThemeForest about this. Unfortunately, we unable to refund from here. Ahsan Projects Should Not Open It's Detail PageClosed Manson - Creative Agency WordPress Theme   Updated October 15, 2020 at 7:38pm   3 Most recent comment from Jelly Theme:Hello,I am sorry for the delay. What you are trying to achieve needs to be made through a customization. We unable to provide this, I am afraid. MariaMena Kaiser Theme Dezibel - PostsClosed   Dezibel - Music Band & Musician WordPress Theme   Updated October 15, 2020 at 10:07am   12 Most recent comment from Jelly Theme:Please check now. Broadway Washington Theme forest purchaseClosed   Dezibel - Music Band & Musician WordPress Theme   Updated October 13, 2020 at 1:01pm   5 Most recent comment from Jelly Theme:Please contact ThemeForest about this. We unable to refund from here.Maybe you could tell us more about the issue so we can help without accessing wp-admin. michele schifano errorClosed   Dezibel - Music Band & Musician WordPress Theme   Updated October 12, 2020 at 10:54pm   39 Most recent comment from Jelly Theme:I am sorry, it seems that I didn't understand you correctly. You cannot lift it but I can hide it if you want? kris66 stop audioClosed   Soundlab - Music Band & Musician Template   Updated October 12, 2020 at 9:25am   6 Most recent comment from Jelly Theme:Hello,You need to place it in the same file.Please make sure to clean your cache. Oleksii Yarmarkin Slider RevolutionClosed   Dezibel - Music Band & Musician WordPress Theme   Updated October 2, 2020 at 9:47am   6 Most recent comment from Jelly Theme:I updated WPBakery on the website. Please check and let me know. Fbrogi Visual composer versionClosed    Elixir - Restaurant WordPress Theme   Updated October 2, 2020 at 9:44am   12 Most recent comment from Jelly Theme:It seems that you've already find a solution: https://jellythemes.ticksy.com/ticket/2556477/Please tell us if you need our help in anything else. Pae4128 Change FontClosed   Berk - Minimal Portfolio WordPress Theme   Updated September 29, 2020 at 10:27am   5 Most recent comment from Jelly Theme:Ah yes, I am sorry. Could you add the code to /styles/theme-cool.css? Please also make sure to clean cache. chabomaria Artists section is not showing correctlyClosed   Dezibel - Music Band & Musician WordPress Theme   Updated September 28, 2020 at 5:14pm   4 Most recent comment from Jelly Theme:Great! I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you. P.S. I would appreciate if you could please rate the Theme a ... shinjirumarketing One click installer not working at allClosed Manson - Creative Agency WordPress Theme   Updated September 28, 2020 at 8:50am   2 Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message? We are going to fix these issues. GUILLAUMETConcept I don't receive the email of the reservation form.Closed    Elixir - Restaurant WordPress Theme   Updated September 23, 2020 at 8:59pm   2 Most recent comment from Jelly Theme:Hello,Could you please send us wp-admin login/password and website url as a private message?